ase67's Privacy Policy
Your personal information is completely safe with us — here we clearly explain how we collect, use, and keep your data secure.
Introduction and Applicability
Introduction and Purpose of the Policy
ase67 (hereinafter referred to as "we", "us", or "the Platform") operates an online casino and betting platform for users in Bangladesh. This Privacy Policy sets out how we collect your personal information, how we process it, how long we retain it, and with whom we share it.
By using ase67's website or services, you are considered to have accepted all the terms of this Privacy Policy. If you disagree with any part of this policy, please refrain from using our services and contact us.
This policy applies to all of ase67's services — website browsing, account registration, financial transactions, gameplay, and customer support — across the board. We have drawn up this policy in line with the applicable laws and regulations of Bangladesh.
Definitions and Terminology
The key terms used in this policy have the following meanings:
- Personal Information: Any information from which a specific individual can be directly or indirectly identified.
- Data Processing: Any operation involving the collection, storage, analysis, transfer, or deletion of data.
- User: Any registered or unregistered person who uses our services on the ase67 platform.
- Cookie: Small text files stored on your device that are used to improve your browsing experience.
- Third Party: An external organisation or individual that has a contractual relationship with ase67.
Data Collection
What Types of Information We Collect
3.1 Information You Provide Directly
Information you voluntarily provide when creating an account and using our services:
- Full name and date of birth (for identity verification)
- Email address and contact details
- National ID or passport number (for KYC verification)
- Financial account details — bKash, Nagad, Rocket, Upay, or bank account number
- Information provided when contacting our support team
3.2 Automatically Collected Information
Information that is automatically collected when you use the ase67 platform:
- IP address and device identifier information
- Browser type, operating system, and device type
- Login time, session duration, and activity logs
- Gameplay data — bet amounts, win history, and playing patterns
- Transaction history — records of deposits and withdrawals
- Data obtained through cookies and similar tracking technologies
3.3 Information Received from Third Parties
In some cases we may receive information about you from third-party sources, such as identity verification agencies, fraud prevention service providers, and transaction-related information obtained through payment processors.
Purpose of Data Use
Why We Use Your Information
ase67 uses your personal information for the following legitimate purposes:
4.1 Service Delivery and Operations
- Creating, verifying, and managing accounts
- Processing financial transactions — completing deposits and withdrawals
- Providing gaming services without interruption
- Managing bonuses and promotional offers
- Running VIP programmes and rewards schemes
4.2 Security and Compliance
- Completing KYC (Know Your Customer) verification
- Complying with anti-money laundering (AML) policies
- Detecting and preventing fraud and unauthorised activity
- Ensuring responsible gaming and intervening where necessary
- Controlling access for minors (under 21 years of age)
4.3 Improvement and Communication
- Improving platform performance and user experience
- Keeping you informed about relevant offers and updates
- Providing customer service and resolving issues
- Monitoring service quality through analytics and statistics
Data Sharing and Disclosure
Who We Share Information With
ase67 does not sell your personal information to third parties. However, we may share information in the following circumstances:
5.1 Service Provider Partners
Information is shared with payment processors (bKash, Nagad, Rocket, Upay, and banking partners), technology service providers, and game providers only to the extent necessary to operate the service. These partners have a contractual obligation to adhere to our privacy standards.
5.2 Legal Obligations
We may be required to disclose information in accordance with applicable laws in Bangladesh or valid orders from regulatory authorities. This includes money laundering investigations, criminal investigations, or court orders.
5.3 Business Changes
In the event of a business restructuring, merger, or acquisition of ase67, your information may be transferred to the successor entity. In such cases we will notify you in advance.
5.4 With Your Consent
Before sharing information for any purpose other than those stated above, we will always obtain your explicit consent.
Data Protection and Security
How We Keep Your Information Secure
ase67 has adopted industry-standard technical and administrative measures to protect your information:
- SSL Encryption: All data transmitted on our platform is protected using SSL/TLS encryption technology.
- Encrypted Database: Stored personal information is kept in an encrypted database with no unauthorised access.
- Access Control: Only authorised staff who need it for their work can access your information.
- Regular Security Audits: Regular security tests are conducted to identify vulnerabilities in our systems.
- Two-Factor Authentication: A strong verification system is in place to protect your account.
Please note, however, that no transmission of information over the internet or digital storage is completely secure. We make every effort, but complete security cannot be guaranteed. If you notice any suspicious activity on your account, please notify our support team immediately.
Data Retention Period
How Long We Keep Your Information
ase67 retains your information only for as long as necessary. Generally:
- Active Account Information: Complete information is retained for as long as your account remains active.
- Financial Transaction Records: Transaction information may be retained for a set period after account closure in accordance with legal obligations.
- KYC Documents: Identity verification documents are kept for a specified period after account closure as required by applicable law.
- Communication History: Customer support records are kept for a limited period after an issue is resolved.
- Marketing Preferences: Until you withdraw your consent or your account is closed.
Once the retention period ends, we securely delete your information or anonymise it in a way that makes it no longer possible to identify you.
Cookie Policy
Cookies and Tracking Technologies
ase67 uses cookies to improve your browsing experience and ensure the platform functions properly.
8.1 Types of Cookies
- Essential Cookies: These cookies are essential for the core functions of the platform — maintaining login sessions, ensuring security, and saving your preferences.
- Functionality Cookies: Used to customise your language preferences, gaming settings, and user experience.
- Analytics Cookies: Used to understand how our services are used and to identify opportunities for improvement.
8.2 Cookie Controls
You can control cookies by changing your browser settings. However, disabling essential cookies may cause some platform functions to not work properly. Instructions for managing cookies in various browsers can be found on the relevant browser's help page.
Your Rights
Your Data Protection Rights
As a user of ase67, you have the following rights:
Right to Access
You have the right to know what information we hold about you and how we use it.
Right to Rectification
If your information is incorrect or incomplete, you can request that it be corrected or updated.
Right to Erasure
In certain circumstances you can request that your personal information be deleted, subject to legal obligations.
Right to Object to Processing
You can object to certain types of data processing, including marketing or profiling.
To exercise any of the above rights, contact us at [email protected]. We will respond to your request as quickly as possible in accordance with applicable law.
Minor Protection and Responsible Gaming
Protection of Minors
ase67's services are for individuals aged 21 and above only. We do not intentionally collect any personal information from minors. Age is verified at the time of account registration, and if we become aware that we hold information belonging to a minor, that information will be deleted immediately and the associated account will be closed.
To learn more about responsible gaming, please read our Responsible Gaming page.
Policy Changes & Contact
Changes to This Policy
ase67 reserves the right to update this privacy policy at any time. In the case of significant changes, we will notify you in advance by email or through a notification on the platform. Continued use of the platform after the updated policy takes effect will be considered acceptance of the new policy.
The date of the policy's most recent update is noted at the top of the page. We maintain an archive of previous versions and can provide them upon request.
Related Policies & Further Information
Alongside this privacy policy, we recommend reading the following documents:
- Terms & Conditions — Full terms of service use
- Responsible Gaming — Our commitment to safe gaming
- About Us — Detailed information about ase67
- FAQ — Answers to common questions
Privacy Contact
If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us:
Or speak with our support team in Bengali via 24/7 live chat.